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Senior UX/UI Design Lead

BACKGROUND
CUSTOMER: innogy SE °d lab | Corporate IT in Essen
https://iam.innogy.com
Focus - digitization of processes and create innovative solutions for B2B, B2C, B2E

°d lab is an IT cell within the innogy Group. The way of working is agile software development.
°d lab Mission is to translate great ideas into profitable solutions enabling innogy transformation journey. Collaboration with all parts of innogy is delivering market-ready innovative technical solutions in a fast, adaptive and customer-centric way.

EXCITING FACTS ABOUT INNOGY:
  • Generates energy from renewable sources
  • Serves 23 million customers in Europe
  • Has 40.000 employees in Europe
MY RESPONSIBILITIES
  • Hired as UX/UI Design Lead overseeing nine platforms in responsive design, three iOS and Android applications, Chatbot, and Voice-bot in B2B, E2E, and B2C frameworks. 
  • Conducted research to identify User needs and create User personas through User Journeys, blueprints, product architecture and features definition with full stack developers, software architects and product owners.
  • Hosted workshops, Design Sprints 2.0, Lean Inceptions, Design Thinking, and Innovations Workshop to create concepts, wireframes, prototypes, and UI design.
  • Executed User tests, reviewed and updated designs, created presentations, and delivered stakeholder pitches
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And here we go, several project examples:
  • Led the kiwi Renewable Hydro project to optimize a mobile application with a tasks management system for Water Plant electricians and mechanics.
  • Oversaw the CSMC Group Security project to facilitate tracking of IT Security protocols relevant to ISO 27001 implementation. Built web applications to manage, access, and report IT security. Won the Security Innovation Award in 2018.
  • Facilitated the B2B Kundencockpit Netzservice project to offer B2B clients the SalesForce platform, track complex project roadmaps, and monitor each project status online.
  • Coordinated the Slapp App SE Social Knowledge Sharing App to allow Innogy employees to interact, share knowledge and experience, and solicit answers to questions. 
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